SBG8300 first time activated with provider, no internet access. Sevice rep came to house checked all and says his part is all good. Still no internet. Why?
Best answer by SURFboard Moderator
View originalSBG8300 first time activated with provider, no internet access. Sevice rep came to house checked all and says his part is all good. Still no internet. Why?
Best answer by SURFboard Moderator
View originalGot a screensnip of the cable connections page and event logs?
Those help.
You can also check with arris if its brand new
Since you are not having internet connection after activated the modem, I suggest you to follow the troubleshooting steps in the below given link:
http://arris.force.com/consumers/articles/General_FAQs/SBG8300-Troubleshooting-Internet-Connection
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