Question

Help with port forwarding on SGB8300

  • 13 November 2023
  • 1 reply
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i have configured port forwarding successfully in one instance, but have tried to open two ports needed for my NAS and have not had success despite following the instructions at https://arris.my.salesforce-sites.com/consumers/articles/General_FAQs/SBG8300-Port-Forwarding-Setup
it’s not clear what the Service Type should be set to and i tried a couple different ones with no luck.

 

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any suggestions on what to try next?

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1 reply

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In this case you can try changing the service type to same TCP/UDP mode. May i know what issue you are facing with this particular device so that we can help you with the exact details whether the device needs port forwarding or port triggering.

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