I have tried to setup using the old app and then the new one but it didn’t work. Now I want to try using web setup.
How to setup SBG8300 without App?
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Usually you connect to it at 192.168.0.1 and then follow the guide:
the manual can be found here:
https://arris.secure.force.com/consumers/ConsumerProductDetail?p=a0h0c00000P1guoAAB&c=SURFboard
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