Hi,
I have sbg8300 modem. It suddenly drops connection intermittently. Internet provider tech said signal is strong. Is there anything I can do to troubleshoot? Internet provider is Starlight.
Solved
Intermittent Connectivity surfboard sbg8300
- The Many
Best answer by SURFboard Moderator
In this case to isolate the issue we need to check and confirm what is the cable signal level that your modem is receiving from your service provider and also need to check the speed plan that you are in, then we can help you in respective trouble shooting for further assistance.
http://arris.force.com/consumers/articles/General_FAQs/SBG8300-Cable-Signal-Levels
This topic has been closed for replies.
- Wi-Fi Warriors
- Answer
In this case to isolate the issue we need to check and confirm what is the cable signal level that your modem is receiving from your service provider and also need to check the speed plan that you are in, then we can help you in respective trouble shooting for further assistance.
http://arris.force.com/consumers/articles/General_FAQs/SBG8300-Cable-Signal-Levels
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.