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Hi,

I have sbg8300 modem.  It suddenly drops connection intermittently.  Internet provider tech said signal is strong.  Is there anything I can do to troubleshoot?  Internet provider is Starlight. 

 

 

In this case to isolate the issue we need to check and confirm what is the cable signal level that your modem is receiving from your service provider and also need to check the speed plan that you are in, then we can help you in respective trouble shooting for further assistance.

http://arris.force.com/consumers/articles/General_FAQs/SBG8300-Cable-Signal-Levels

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