Modem not turning on ARRIS SURFboard SBG8300

Question

ARRIS SURFboard SBG8300My modem is not powering on when plugged in. No lights come on. Other devices plugged into the same outlet are working properly. I tried removing and replacing the power supply several times. I have tried another outlet with no success.

SURFboard Moderator · Accepted Answer

In this case we would suggest you to reach out to Arris.com/consumersupport for further assistance if the modem is under warranty.

ARRIS SURFboard SBG8300
My modem is not powering on when plugged in. No lights come on. Other devices plugged into the same outlet are working properly. I tried removing and replacing the power supply several times. I have tried another outlet with no success.

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ARRIS SURFboard SBG8300My modem is not powering on when plugged in. No lights come on. Other devices plugged into the same outlet are working properly. I tried removing and replacing the power supply several times. I have tried another outlet with no success.

Reply

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ARRIS SURFboard SBG8300
My modem is not powering on when plugged in. No lights come on. Other devices plugged into the same outlet are working properly. I tried removing and replacing the power supply several times. I have tried another outlet with no success.