I'm getting an error entering in the IP address using chrome. Says my credentials are wrong and I'm using the wrong web browser.
Solved
name and password change on SBG8300
- The Many
Best answer by SURFboard Moderator
Since you are getting the error while accessing the GUI web portal, I would suggest following the instructions given below:
http://arris.force.com/consumers/articles/General_FAQs/SBG8300-Web-Manager-First-Time-Login
If you are getting the same error again as invalid credentials after trying the above instructions, I would suggest to factory reset the modem and try logging in again.
+41- Juggernaut
- 2219 replies
There’s usually a “proceed” option you can select to bypass this. Usually underneath the warning. Have you tried this?
Or a different browser?
- Wi-Fi Warriors
- 3594 replies
- Answer
Since you are getting the error while accessing the GUI web portal, I would suggest following the instructions given below:
http://arris.force.com/consumers/articles/General_FAQs/SBG8300-Web-Manager-First-Time-Login
If you are getting the same error again as invalid credentials after trying the above instructions, I would suggest to factory reset the modem and try logging in again.
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