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New arris sbg8300 ethernet doesn't work

  • February 7, 2024
  • 1 reply
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The Many
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Brand new out of box and Ethernet ports do not work. They flash green during startup but then stay dark.

 

I'm just going to return via Amazon if there's no real advice.  The WiFi is just fine. 

Best answer by plemans

Try a factory reset first. See if that helps. 
If it doesn’t, an exchange on amazon is probably faster than trying to RMA it. 

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plemans
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  • plemansJuggernaut
  • Juggernaut
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  • Answer
  • February 7, 2024

Try a factory reset first. See if that helps. 
If it doesn’t, an exchange on amazon is probably faster than trying to RMA it. 

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps

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