I just replaced my xfinity wifi modem with the SBG8300. Contacted xfinity and they did all they could on their end. I ha e wifi but no internet connection. What do I need to do?
Solved
No internet connection on SBG8300
- The Many
Best answer by plemans
When you say they’ve done everything on their end, what does that entail?
What did they actually do?
What is the cable connections page and the event logs look like on the sbg8300?
Those help check the connection
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+41- Juggernaut
- 2275 replies
- Answer
When you say they’ve done everything on their end, what does that entail?
What did they actually do?
What is the cable connections page and the event logs look like on the sbg8300?
Those help check the connection
Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps
1 person likes this
+19- Guardians of the Gateways
- 210 replies
Did Xfinity say they can see your modem online? Did they provision it, which allows it access to their network? If possible, please send a screen shot of the modem status page.
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