I just replaced my xfinity wifi modem with the SBG8300. Contacted xfinity and they did all they could on their end. I ha e wifi but no internet connection. What do I need to do?
Answer
No internet connection on SBG8300
- The Many
Best answer by plemans
When you say they’ve done everything on their end, what does that entail?
What did they actually do?
What is the cable connections page and the event logs look like on the sbg8300?
Those help check the connection
This topic has been closed for replies.
+41- Juggernaut
- Answer
When you say they’ve done everything on their end, what does that entail?
What did they actually do?
What is the cable connections page and the event logs look like on the sbg8300?
Those help check the connection
Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps
+19- Guardians of the Gateways
Did Xfinity say they can see your modem online? Did they provision it, which allows it access to their network? If possible, please send a screen shot of the modem status page.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.