Solved

No internet upon SBG8300 activation

I worked with Xfinity to setup my new SBG8300 but can’t connect to internet. Is that an Xfinity issue? Thank you.

icon

Best answer by SURFboard Moderator 20 October 2023, 22:39

This topic has been closed for comments

Userlevel 5

+41

Hello tsgawlak

In this case to proceed further we need more details to assist you better

» LED light status on the modem

» Do you have devices connected to modem WIFI network?

» On Xfinity application what is the modem status is that online or offline?

Xfinity ultimately helped me resolve. Thank you.

Sign up