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No internet upon SBG8300 activation

I worked with Xfinity to setup my new SBG8300 but can’t connect to internet. Is that an Xfinity issue? Thank you.

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Userlevel 5

+41

Hello tsgawlak

In this case to proceed further we need more details to assist you better

» LED light status on the modem

» Do you have devices connected to modem WIFI network?

» On Xfinity application what is the modem status is that online or offline?

Xfinity ultimately helped me resolve. Thank you.

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