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Question

SBG8300 can't find DNS after power outage

  • November 8, 2024
  • 1 reply
  • 31 views

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After a brief power outage i have no internet. Both lights are green. I have reset the modem and confirmed with Xfinity it's activated and they can see it.

1 reply

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Do you see the default Wi-Fi name of your modem on any device to connect?

Try connecting to the Wi-Fi with and without coax cable.

Please check on the Xfinity app whether the modem is online or offline.


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