SBG8300 - connected devices are not listed on SBC app.

  • 11 April 2024
  • 1 reply


When I open the surfboard central app it shows zero devices connected.  I know this not to be true because every thing is connected.


Best answer by SURFboard Moderator 14 April 2024, 18:34

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Userlevel 5
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In this case we would suggest you to uninstall the app and restart the modem to reconnect all your devices to the modem Wi-Fi network then install the surfboard central app and login to the app using your login credentials then check for the status.