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Answer

SBG8300 - connected devices are not listed on SBC app.

  • April 11, 2024
  • 1 reply
  • 392 views

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When I open the surfboard central app it shows zero devices connected.  I know this not to be true because every thing is connected.

Best answer by SURFboard Moderator

In this case we would suggest you to uninstall the app and restart the modem to reconnect all your devices to the modem Wi-Fi network then install the surfboard central app and login to the app using your login credentials then check for the status.

This topic has been closed for replies.

1 reply

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In this case we would suggest you to uninstall the app and restart the modem to reconnect all your devices to the modem Wi-Fi network then install the surfboard central app and login to the app using your login credentials then check for the status.