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SBG8300 factory reset

  • October 23, 2025
  • 1 reply
  • 48 views

No internet- Solid blue lights for online & WiFi. ISP came to house confirmed strong signals on all lines. I Factory reset the modem and lights never changed. Plugged into different outlet, same. Can not connect to internet, any assistance would be appreciated :) 

Best answer by SURFboard Moderator

Could you please confirm if you're able to see the Wi-Fi network names (SSIDs)?
If not, we recommend reaching out to our support team for further assistance by visiting: www.arris.com/consumersupport

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1 reply

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Could you please confirm if you're able to see the Wi-Fi network names (SSIDs)?
If not, we recommend reaching out to our support team for further assistance by visiting: www.arris.com/consumersupport