Restarting modem, pc does not work, the problem is getting progressively worse, and app does not change settings.
Solved
SBG8300 fixes for rubber banding and call problems
- The Many
- 2 replies
Best answer by plemans
Do you have a screensnip of the cable connections page and event logs?
Is it only on wifi you have issues or is it wired devices as well?
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- Wi-Fi Warriors
- 3605 replies
Are you facing slow speed issue on the devices connected to the modem network or internet dropping on the gaming devices alone?
+41- Juggernaut
- 2219 replies
- Answer
Do you have a screensnip of the cable connections page and event logs?
Is it only on wifi you have issues or is it wired devices as well?
- Wi-Fi Warriors
- 3605 replies
As you had mentioned there is a packet loss and dropping on the pc, lets check the cable signal levels by clicking the below link for wired internet:
http://arris.force.com/consumers/articles/General_FAQs/SBG8300-Cable-Signal-Levels
If Wi-Fi is dropping please click the link to change the Wi-Fi channels :
http://arris.force.com/consumers/articles/General_FAQs/SBG8300-Changing-the-Wi-Fi-Channel
- The Many
- 2 replies
plemans wrote:
Do you have a screensnip of the cable connections page and event logs?
Is it only on wifi you have issues or is it wired devices as well?
i tried to send a file of it, screenshot, or pasted edition of the logs but neither would send and now i acccidentally clicked your solution as the response while responding using mobile
SURFboard Moderator wrote:
As you had mentioned there is a packet loss and dropping on the pc, lets check the cable signal levels by clicking the below link for wired internet:
http://arris.force.com/consumers/articles/General_FAQs/SBG8300-Cable-Signal-Levels
If Wi-Fi is dropping please click the link to change the Wi-Fi channels :
http://arris.force.com/consumers/articles/General_FAQs/SBG8300-Changing-the-Wi-Fi-Channel
also it's both the wired and wireless connection as an update...
+41- Juggernaut
- 2219 replies
NO worries. We still get replies so you can reply here.
You should be able to attach them
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