Skip to main content
Solved

SBG8300 - How to change the modem name and password

  • April 15, 2024
  • 7 replies
  • 1365 views
C
The Many
Forum|alt.badge.img

Hi, I have a new Surfboard sbg8300 modem. I have 20 renters who regularly connect to it. Rather than have to tell everyone the new modem name and password I’d love to be able to set it to what it used to be. How do I do so?

Best answer by SURFboard Moderator

Please follow the below instruction to change the Wi-Fi credentials on the modem GUI

http://arris.force.com/consumers/articles/General_FAQs/SBG8300-Changing-the-Wi-Fi-Name-and-Password

View original
Did this topic help you find an answer to your question?

7 replies

S
Wi-Fi Warriors
Forum|alt.badge.img+42

Please follow the below instruction to change the Wi-Fi credentials on the modem GUI

http://arris.force.com/consumers/articles/General_FAQs/SBG8300-Changing-the-Wi-Fi-Name-and-Password

SURFboard Community Moderator Team
R
The Many

I have the same modem, an SBG8300. 192.168.0.1 does not work for me. Any other suggestions?

 

S
Wi-Fi Warriors
Forum|alt.badge.img+42
RimRockCircle wrote:

I have the same modem, an SBG8300. 192.168.0.1 does not work for me. Any other suggestions?

 

If you are unable to login please share us with the error that you are getting while logging in.

SURFboard Community Moderator Team
L
The Many
  • louski22The Many
  • 1 reply
  • May 18, 2024

I cannot connect to the IP address of 192.168.0.1. Error message is 

192.168.0.1 took too long to respond.

 

Also tried 192.168.1.1 and get the same error message

 

Lou R
S
Wi-Fi Warriors
Forum|alt.badge.img+42
louski22 wrote:

I cannot connect to the IP address of 192.168.0.1. Error message is 

192.168.0.1 took too long to respond.

 

Also tried 192.168.1.1 and get the same error message

 

Could you help us with the product’s model number?

If you are unable to get into the GUI web portal, I suggest trying with different browsers and devices.

Also, make sure that the VPN is disconnected on the device on which you are trying to login to the web portal.

SURFboard Community Moderator Team
B
The Many
  • bucki4lyfeThe Many
  • The Many
  • 1 reply
  • May 20, 2024

I have tried using this method, but am unable to log in.

I am using “admin” as the Admin and have tried both the password on the back of the modem and the word “password” but I receive a message indicating “Invalid Login Credentials” each time.

 

What am I doing wrong?

S
Wi-Fi Warriors
Forum|alt.badge.img+42

Could you help us with the product’s model number?

 

SURFboard Community Moderator Team

Reply


Most helpful members this week

Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings