Skip to main content
Solved

SBG8300 main WiFi won’t connect but guest WiFi will

  • December 2, 2024
  • 1 reply
  • 36 views

Forum|alt.badge.img

I have a surfboard 8300. My main 2.4 ghz WiFi is not working but the guest one is. However only certain things will connect to the guest WiFi and some things won’t. When I try to log onto the web manager on 192.168.0.1 it says the server can’t be found. What setting got changed or corrupted?

Best answer by SURFboard Moderator

Since you're unable to log in to the GUI web portal, I recommend trying to log in using different browsers and devices.

Additionally, attempt accessing the portal without a coaxial cable connected.

If the issue persists, consider performing a factory reset on the modem and then try connecting to the 2.4GHz network.

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments

1 reply

Forum|alt.badge.img+42

Since you're unable to log in to the GUI web portal, I recommend trying to log in using different browsers and devices.

Additionally, attempt accessing the portal without a coaxial cable connected.

If the issue persists, consider performing a factory reset on the modem and then try connecting to the 2.4GHz network.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings