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Question

SBG8300 makes a whirring noise

J
The Many
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My ARRIS SURFboard SBG8300 occasionally makes a whirring noise.  I've only had it for 7 months.  Should I be alarmed?  Thanks for any help.

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2 replies

S
Wi-Fi Warriors
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Hello JDuty,

 

I understand that your modem makes whirring noise occasionally, sorry for the inconvenience . Please don't worry .

For warranty support, please visit https://arris.com/consumersupport

 

SURFboard Community Moderator Team
J
The Many
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  • JDutyThe Many
  • Author
  • The Many
  • 1 reply
  • January 12, 2023

Thank you.  Tech support says no need to worry, and that I should put the modem 5’ above the floor.  I’m supposed to monitor for a week and re-call tech support if whirring noise continues.

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