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SBG8300 no web manager password

  • November 9, 2025
  • 2 replies
  • 31 views

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So. Got my SBG8300. Need to port forward on it.

This page https://arris.my.salesforce-sites.com/consumers/kA5Qi0000003RuiKAE says you use the web portal. Great, it needs a password I don’t have. Now this page: https://arris.my.salesforce-sites.com/consumers/articles/knowledge/SBG8300-Web-Manager-First-Time-Login says there was a redirect page. Great, that never happened. Now this topic right here: https://community.surfboard.com/sbg8300-66/sbg8300-unable-to-login-on-webmanager-192-168-0-1-1256 says it’s the same as the app. Except the app doesn’t have a password. I tap logout, I tap login, I’m logged in. No password.

2nd time posting this.

Best answer by SURFboard Moderator

    Please refer to the link below, which contains your original post along with some suggested troubleshooting steps for you to follow

 

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  • Author
  • The Many
  • November 10, 2025

Bump.


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    Please refer to the link below, which contains your original post along with some suggested troubleshooting steps for you to follow