Question

SBG8300 NOT CONNECTING with internet

I've unplugged all cables from and power cord from modem. The blue online comes immediately on, but will not show reading for Wifi.. any ideas?

This topic has been closed for comments

Userlevel 6

+40

There’s 2 lights on the front of the sbg8300. They both don’t come on?

Did you put it in bridge mode?

Have you tried a factory reset?

Only the online light comes on.

How do you put it bridge mode?

How do you factor reset?

Userlevel 6

+40

Don’t put it in bridge/modem only mode. that does disable the wifi.

Userlevel 5

+41

Well after performing the Factory Reset could you let us know the LED light status of the sbg8300 that's the online and Wi-Fi?

Could you also let us know when you purchased the modem? The name of your ISP(Internet Service Provider)

Is this a First-time activation if so have you activated it? by providing HFC MAC ID?

Sign up