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SBG8300 not working

  • June 19, 2025
  • 1 reply
  • 51 views

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I purchased my SBG8300 March 3, 2025, and it has stopped working. I know it is the modem because the issue I was having is gone now that I have borrowed a different modem. How do I input a warranty claim to get a refund for the modem?

Best answer by SURFboard Moderator

Could you please provide more details about the issue with your SBG8300 and let us know your subscribed internet speed plan?

For warranty claims, please visit our support channel at www.arris.com/consumersupport.

This topic has been closed for replies.

1 reply

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Could you please provide more details about the issue with your SBG8300 and let us know your subscribed internet speed plan?

For warranty claims, please visit our support channel at www.arris.com/consumersupport.