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Question

SBG8300 shows only solid blue light and no internet

  • September 21, 2024
  • 1 reply
  • 119 views

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My sbg8300 shows only blue light and lights do not change. I cannot connect to modem using Ethernet. I tried resetting the router but nothing happens. 

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1 reply

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In this case we would also suggest you to contact your service provider to check the status of your modem and try re provisioning modem.

what about the Wi-Fi light on the modem is that ON or OFF and do you see the Wi-Fi name on any device to the modem network?