Modem has strong signal but still not connecting. Cable company checked all wires and inputs and signal is strong. Blue stable light on for online & WiFi. Cable company also did factory reset, still not connecting to internet. Please help so I can trouble shoot as I work from home. thank you
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- Wi-Fi Warriors
f the Online LED light on your SBG8300 gateway is showing blue, it typically indicates that the device is not receiving a proper signal.
To help us troubleshoot further, could you please confirm the following:
- Are your Wi-Fi network names (SSIDs) currently broadcasting?
- What is the internet speed plan you are subscribed to?
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