Cant get into surfboard. To check modem and no network coverage how do I reinstall.on my phone again
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- Wi-Fi Warriors
- 3818 replies
Could you provide the LED light status on the modem?
Also, can you check if the Wi-Fi name is broadcasting on your devices?
Have you changed the Wi-Fi credentials, or are you using the default settings?
Since the SBC app is primarily for onboarding, you can only complete the setup if your mobile phone is connected to the Wi-Fi network.
http://arris.force.com/consumers/articles/General_FAQs/SURFboard-Central-Wi-Fi-Cable-Modem-Setup
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