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slow internet speed SBG8300

  • 14 September 2023
  • 1 reply
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Sparklight tested everything and said was good on their end and that it is our modem.  Anyone have suggestions?

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Best answer by SURFboard Moderator 18 September 2023, 21:28

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Hello emtffnurse

                             SBG8300 modem can support up to 1Gbps speed. Following questions will help us in isolating issue

                             » so may i know your current speed plan.

                             » Are you getting slow speed on wifi connected device or even on direct connected device.

                             » May i know What speed you are getting on direct connection?