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slow internet speed SBG8300

  • September 14, 2023
  • 1 reply
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E
The Many
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Sparklight tested everything and said was good on their end and that it is our modem.  Anyone have suggestions?

Best answer by SURFboard Moderator

Hello emtffnurse

                             SBG8300 modem can support up to 1Gbps speed. Following questions will help us in isolating issue

                             » so may i know your current speed plan.

                             » Are you getting slow speed on wifi connected device or even on direct connected device.

                             » May i know What speed you are getting on direct connection?

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S
Wi-Fi Warriors
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Hello emtffnurse

                             SBG8300 modem can support up to 1Gbps speed. Following questions will help us in isolating issue

                             » so may i know your current speed plan.

                             » Are you getting slow speed on wifi connected device or even on direct connected device.

                             » May i know What speed you are getting on direct connection?

SURFboard Community Moderator Team
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