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Surfboard Central

  • 20 November 2022
  • 1 reply
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Why does the Surfboard Central app keep saying no network available? But it show all Wi-Fi units online. And can't do a speed test .

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Best answer by SURFboard_Moderator 21 November 2022, 22:02

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Userlevel 2

Hello Vizer 22701,

We understand after connecting to wifi on the devices , on Surfboard Central app it shows network not available. this could be due to technical glitch . please close and reopen the Surfboard Central app if still unable to connect to wifi network do a powercycle and try again . If the issue shows is still unresolved  try after 24hrs.

For the speed test, On the sbc app , choose network and on the next page you will see the test my connection speed and click on the same to check the speed .