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Question

Surfboard Central App will not work after using web previously

  • December 11, 2025
  • 1 reply
  • 15 views
J
The Many
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I previously used the web to login in to my SBG8300 Device Manager, but receive an error number 0000-1900 that my Chrome browser version is out of date every time I log in, yet the version on the error message is an old one.  I also receive the same error message if I log into the Device Manager using the Edge browser.

 

I downloaded the new Surfboard Central app, but when I click “Network”, the page goes through the endless refresh cycle, circling and circling and circling…..

How is this resolved so I can manage my modem/router gateway on the app?

1 reply

S
Wi-Fi Warriors
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You can ignore the browser version error. However, if you are using the interface to set up the app and encounter error 0000-1900, we recommend the following steps:

  1. Force close the app and reopen it.
  2. Check for software updates on the phone you are using. If the device is up to date, proceed to the next step.
  3. Restart the phone and try setting up the app again.
  4. If the issue persists, repeat these steps on a different phone and attempt to set up the app there.
SURFboard Community Moderator Team
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