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Activation on Xfinity without Phone

  • 22 March 2023
  • 3 replies
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I have a Netgear modem connecting to Xfinity.  I have a new SBV3202 that I want to replace the Netgear with.  Per instruction from Xfinity, I installed their app on my phone….and assume it would allow me to ‘activate’ the SBV3202 after I swap out the Netgear.

However, I am in a ‘dead’ cell service area….phone only works thru wifi. 

Can I activate the SBV3202 without the xfinity app?

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Best answer by plemans 22 March 2023, 21:29

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Userlevel 6
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You can call xfinity can give them the mac id to activate it. Tough to do without cell service through. 

Kind of  caught a little bit because you either need the app to activate or to contact them

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Thanks - I got thru it without the App...but with the usual frustration of calling Xfinity.

Userlevel 6
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Glad you got it running!

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