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Activation on Xfinity without Phone

  • March 22, 2023
  • 3 replies
  • 1064 views

222fbj
The Many
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I have a Netgear modem connecting to Xfinity.  I have a new SBV3202 that I want to replace the Netgear with.  Per instruction from Xfinity, I installed their app on my phone….and assume it would allow me to ‘activate’ the SBV3202 after I swap out the Netgear.

However, I am in a ‘dead’ cell service area….phone only works thru wifi. 

Can I activate the SBV3202 without the xfinity app?

Best answer by plemans

You can call xfinity can give them the mac id to activate it. Tough to do without cell service through. 

Kind of  caught a little bit because you either need the app to activate or to contact them

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3 replies

plemans
Juggernaut
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  • Juggernaut
  • Answer
  • March 22, 2023

You can call xfinity can give them the mac id to activate it. Tough to do without cell service through. 

Kind of  caught a little bit because you either need the app to activate or to contact them


222fbj
The Many
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  • Author
  • The Many
  • March 30, 2023

Thanks - I got thru it without the App...but with the usual frustration of calling Xfinity.


plemans
Juggernaut
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  • Juggernaut
  • March 30, 2023

Glad you got it running!