Question

New App Ver does not show backhaul speed

  • 16 October 2022
  • 3 replies
  • 81 views
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I have noticed the new version of the app has eliminated the backhaul speed display for the satellite routers. I'm not sure why Arris would do that. Is there a way to monitor the backhaul speed with the new app version?

 

Thanks

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3 replies

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Userlevel 3
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Hello Savannahman,

 

In order to assist you better we would like to ask you a couple of questions:

What model number do you have ?

Do you have satellites on you network ? how many ?

 

We will wait for your response.

SURFboard Community Moderator Team
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S33 Modem with three W31 routers

 

Thanks

S
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Userlevel 3
Badge +27

Hello Savannahman, 

 

Thanks for replying. The Backhaul speed available on to MY NETWORK screen. 

SURFboard Community Moderator Team
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