Can I remove a device that I don’t recognize that is showing in my app?
Best answer by Siuu1994
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Userlevel 4
- Cable Modem Commandos
- 19 replies
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1 June 2022
- Answer
The Surfboard Central is always updating and getting better, for the moment this feature is not available, but of course you can request the app to provide the Web Manager access, and then on the GUI, you will follow to the option Connected devices and you can create and blacklist of MAC addresses that you do not recognize, so those one will never have access again to your network
Hope this information helps you and also this articles could be useful for you
https://arris.secure.force.com/consumers/articles/General_FAQs/SBG7600AC2-Restrict-Wi-Fi-Clients
Siuu1994
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