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Remove Devices

  • 26 May 2022
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Can I remove a device that I don’t recognize that is showing in my app?

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Best answer by Siuu1994 1 June 2022, 00:48

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The Surfboard Central is always updating and getting better, for the moment this feature is not available, but of course you can request the app to provide the Web Manager access, and then on the GUI, you will follow to the option Connected devices and you can create and blacklist of MAC addresses that you do not recognize, so those one will never have access again to your network

 

Hope this information helps you and also this articles could be useful for you

 

https://arris.secure.force.com/consumers/articles/General_FAQs/SBG8300-Parental-Control-Block-Internet-Access/?l=en_US&fs=RelatedArticle

 

https://arris.secure.force.com/consumers/articles/General_FAQs/SBG7600AC2-Restrict-Wi-Fi-Clients

 

Siuu1994