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Need help connecting an ARRIS GPE2001 to an ARRIS GPW2200

  • November 21, 2025
  • 1 reply
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I need help with connecting an ARRIS GPE2001 to an ARRIS GPW2200.  I have the GPE2001 plugged into a power outlet near my Xfinity gateway and the devices are connected via an ethernet cable.  The GPW2200 is plugged into a power outlet in my garage.

 

I’m getting a blinking red light on the GPE2001 on the “G.hn Link Status” indicator.  What does that mean and are there steps that I can take to get it to green?

Best answer by SURFboard Moderator

Arris supports only the retail products that are available on surfboard.com but not the ISP lease products. Please contact your ISP for further assistance.

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Arris supports only the retail products that are available on surfboard.com but not the ISP lease products. Please contact your ISP for further assistance.