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Question

Need help connecting an ARRIS GPE2001 to an ARRIS GPW2200

  • November 21, 2025
  • 1 reply
  • 12 views

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I need help with connecting an ARRIS GPE2001 to an ARRIS GPW2200.  I have the GPE2001 plugged into a power outlet near my Xfinity gateway and the devices are connected via an ethernet cable.  The GPW2200 is plugged into a power outlet in my garage.

 

I’m getting a blinking red light on the GPE2001 on the “G.hn Link Status” indicator.  What does that mean and are there steps that I can take to get it to green?

1 reply

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Arris supports only the retail products that are available on surfboard.com but not the ISP lease products. Please contact your ISP for further assistance.