Skip to main content
Answer

FORGOT PASSWORD

  • October 14, 2022
  • 1 reply
  • 617 views

I am trying to log on to gateway settings page but I have forgot password. I did a hard reset with paperclip in pinhole reset button on back of gateway(held in for 20 seconds). I went to log in page and used admin as username and password as password but a box popped up and said incorrect password.. What Gives?

Best answer by plemans

what device do you have? Is it the SVG2482ac?

Make sure everything is lower case and there isn’t any spaces.

Also, make sure any password managers are disabled as I’ve seen them overwrite answers.

 

Did you try the last 8 of the serial number as the password? 

 

This topic has been closed for replies.

1 reply

plemans
Juggernaut
Forum|alt.badge.img+41
  • Juggernaut
  • Answer
  • October 14, 2022

what device do you have? Is it the SVG2482ac?

Make sure everything is lower case and there isn’t any spaces.

Also, make sure any password managers are disabled as I’ve seen them overwrite answers.

 

Did you try the last 8 of the serial number as the password?