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I can only find one Mac I’d number, but the Xfinity guy said there should be two. Anyone know why or where it is located?

You can find the HFC MAC and MTA MAC address on the modem label underneath the modem. on the below link you can find the picture where you can fund those information on the modem.

http://arris.force.com/consumers/articles/General_FAQs/SVG2482AC-First-Time-Installation