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No internet on SVG2482AC

  • July 14, 2024
  • 1 reply
  • 54 views

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Transferred service to my own modem but having trouble connecting to the internet.

Best answer by SURFboard Moderator

To assist you on this case further could you please help me with the following details

What is the LED light status on the front panel of your modem?

Do you have devices connected to the modem wifi or to the modem directly?

Have you activated modem by your service provider?

If this is the first time setup please do follow the steps mentioned on below article

http://arris.force.com/consumers/articles/General_FAQs/SVG2482AC-First-Time-Installation

 

 

This topic has been closed for replies.

1 reply

Forum|alt.badge.img+42

To assist you on this case further could you please help me with the following details

What is the LED light status on the front panel of your modem?

Do you have devices connected to the modem wifi or to the modem directly?

Have you activated modem by your service provider?

If this is the first time setup please do follow the steps mentioned on below article

http://arris.force.com/consumers/articles/General_FAQs/SVG2482AC-First-Time-Installation