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no internet svg2482ac

S
The Many
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Hello

I have xfinity and just replaced my cable modem with yours I'm connected to network but no internet 

 

Best answer by SURFboard Moderator

Since you are not getting internet after connecting to network in SVG2482ac, please make sure that you activated the modem with ISP.

If you activated, please follow the steps in the link given below:

http://arris.force.com/consumers/articles/General_FAQs/SVG2482AC-First-Time-Installation

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2 replies

plemans
Juggernaut
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  • plemansJuggernaut
  • Juggernaut
  • 2253 replies
  • August 20, 2023

Did you have it activated by xfinity? 

What modem is it? 

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps
S
Wi-Fi Warriors
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Since you are not getting internet after connecting to network in SVG2482ac, please make sure that you activated the modem with ISP.

If you activated, please follow the steps in the link given below:

http://arris.force.com/consumers/articles/General_FAQs/SVG2482AC-First-Time-Installation

SURFboard Community Moderator Team

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