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SVG2482AC not working

  • November 18, 2023
  • 5 replies
  • 69 views

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the SVG2483AC unit is not working. lights flashing but no internet. I have an extended warranty I  checked my warranty status and wouldn’t you know it. it doesn't recognize my serial number. only had the unit a 3 months. so basically not a happy shopper here. need some company help on a replacement unit. 

Best answer by SURFboard Moderator

Since you are preferring for replacement, I suggest you to visit www.arris.com/consumersupport for more information.

Warranty inquiries are handled by Consumer Support.

This topic has been closed for replies.

5 replies

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  • Author
  • The Many
  • November 21, 2023

still waiting on a reply from the company. not looking good for arris 

 


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Since you mentioned that the led light status are flashing, could you help us with exact information about led lights.

Also could you let us know whether the Wi-Fi network name is broadcasting in all the devices.

 


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  • Author
  • The Many
  • November 28, 2023

I emailed a response, sorry for the delay. the unit does not function I just want a replacement unit. I purchased the extended warranty so there should be no problem in getting a replacement. I hope


Forum|alt.badge.img+42

Since you are preferring for replacement, I suggest you to visit www.arris.com/consumersupport for more information.

Warranty inquiries are handled by Consumer Support.


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  • Author
  • The Many
  • December 2, 2023

contacted the company. getting a new unit. thanks