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how to change WiFi password on T25 modem?

  • 19 October 2023
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S

I need to change my WiFi password. 

 

The T25 was provided by my A/V contractor (so I wouldn’t have to rent from Xfinity).  The Arris consumer care instructions says to access cable modem interface  and that does not work (you get an error code, I’ve tried from a PC and an iPad).

 

The Xfinity instructions do not work either.  They say their instructions only work with Xfinity provided modems

 

 

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Best answer by SURFboard Moderator 21 October 2023, 02:37

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T25 is just a cable voice modem, it doesn't have inbuilt WIFI facility or feature on it. So to access WIFI you need to connect separate router to the modem LAN port and you can access WIFI and you can see the WIFI name and password on the modem label.

SURFboard Community Moderator Team

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