Issue on Xfinity Stream with T25

Question

I recently purchased and activated a new T25 modem with voice. Having a problem with the Xfinity Stream service. Xfinity stream works fine for a few days before becoming non-functioning on all devices. After many failed attempts to restore stream service, I've found that going through the modem activation prosess restores Xfinity Stream. Any suggestions on what to do to avoid repeating the activation procedure? Modem works fine otherwise.

SURFboard Moderator · Accepted Answer

Since Xfinity Stream is connected to the router, I suggest contacting the router’s manufacturer for further assistance.

SURFboard Moderator · Answer

T25 is just a cable modem with voice port so it doesn't have inbuilt wifi on it. T25 will be getting only one IP address from the service provider to give internet so is your Xfinity stream is connected to modem directly or to the router?

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