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New T25 can't add to Surfboard app

  • 15 May 2023
  • 2 replies
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I already activated a T25 with Xfinity and is working well so far.

I want to update to any available firmware version, but can’t add this model to Surfboard Central app, as I did with my old one SB6190.

Any clue how to do it?

Thanks!

 

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Best answer by plemans 15 May 2023, 19:34

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The T25 is a modem only device. Nothing to update with it as the firmware comes direct from xifnity with their provisioning. 

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Great, good to know.

Many thanks!