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New T25 can't add to Surfboard app

R
The Many
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I already activated a T25 with Xfinity and is working well so far.

I want to update to any available firmware version, but can’t add this model to Surfboard Central app, as I did with my old one SB6190.

Any clue how to do it?

Thanks!

 

Best answer by plemans

The T25 is a modem only device. Nothing to update with it as the firmware comes direct from xifnity with their provisioning. 

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plemans
Juggernaut
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  • plemansJuggernaut
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  • May 15, 2023

The T25 is a modem only device. Nothing to update with it as the firmware comes direct from xifnity with their provisioning. 

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps
R
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    rsabella
R
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  • rsabellaThe Many
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  • May 15, 2023

Great, good to know.

Many thanks!

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