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Surfboard app usage for T25

  • February 20, 2025
  • 9 replies
  • 34 views

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Can I delete the app from my phone once the modem is set up?

Best answer by SURFboard Moderator

The Surfboard Central app is not required for the T25 to function on a daily basis. 

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9 replies

plemans
Juggernaut
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  • Juggernaut
  • 2214 replies
  • February 20, 2025

makes it more challenging to change anything if you need to later. 

What actual device do you have? Its a modem only device, feel free. 


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  • Author
  • The Many
  • 4 replies
  • February 20, 2025
plemans wrote:

makes it more challenging to change anything if you need to later. 

What actual device do you have? Its a modem only device, feel free. 

It is only a modem.  But what would I need to change?


plemans
Juggernaut
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  • Juggernaut
  • 2214 replies
  • February 20, 2025

tough to know without a model number. 


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  • Author
  • The Many
  • 4 replies
  • February 20, 2025
plemans wrote:

tough to know without a model number. 

T25 Arris


plemans
Juggernaut
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  • Juggernaut
  • 2214 replies
  • February 21, 2025

not sure if the app can do it but you can setup wan link aggregation with the t25 if the router supports it. If you have no intention of using it, delete the app. 


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  • Author
  • The Many
  • 4 replies
  • February 21, 2025
plemans wrote:

not sure if the app can do it but you can setup wan link aggregation with the t25 if the router supports it. If you have no intention of using it, delete the app. 

I have no idea what that means. lol  So the app just allows you to manage the modem?  It has nothing to do with the modem working.


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The SBC app is only for checking the modem’s configurations. Since the T25 is a cable modem, it does not allow any modifications or edits to its settings.


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  • Author
  • The Many
  • 4 replies
  • February 22, 2025
SURFboard Moderator wrote:

The SBC app is only for checking the modem’s configurations. Since the T25 is a cable modem, it does not allow any modifications or edits to its settings.

So it has nothing to do with how my modem functions and therefore the app is not necessary for the modem to work.?


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The Surfboard Central app is not required for the T25 to function on a daily basis. 


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