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Question

T25 loss of channels

  • March 29, 2025
  • 4 replies
  • 25 views

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New T25 connected a week or so ago lost internet connection then when reset only 1 of the 32 channels now working so can only connect 1 device at a time even with router.

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4 replies

plemans
Juggernaut
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  • Juggernaut
  • March 29, 2025

You should have more than 1 channel connected. Contact your ISP. 

Usually it does this when it isn’t activated into their system. It connects 1 channel for the initial provisioning and setup. 


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  • Author
  • The Many
  • March 29, 2025

It was activated, worked for a week, then yesterday connection went down. Got back on but then went down again and now won't let more that 1 channel work so won't let our router and switch work. Cannot log directly into modem any more.


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  • Author
  • The Many
  • March 29, 2025

The single computer we left plugged into modem while testing had error modem that bridge stuck


plemans
Juggernaut
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  • Juggernaut
  • March 30, 2025

got a copy of the cable connections page?