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Unable to register - T25

  • June 11, 2024
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D
The Many
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I tried to register my T25,  was told the serial # doesn't match model. Never had this happen before. Any help appreciated. 

Best answer by SURFboard Moderator

Please just confirm whether the serial number mentioned on the modem label is same as in the box or on the modem GUI. If still you couldn’t register the device please do reach out to Arris.com/consumersupport

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S
Wi-Fi Warriors
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Please just confirm whether the serial number mentioned on the modem label is same as in the box or on the modem GUI. If still you couldn’t register the device please do reach out to Arris.com/consumersupport

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