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Question

no internet on g54


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I set up and had Comcast connect, but no internet.  Everything worked before I switched modems now a steady blue light stays lit and no internet.  Help!  TIA

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2 replies

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  • Author
  • The Many
  • 1 reply
  • June 8, 2025

Time to give up and return.  I’m tired of trying!😝🤬


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We apologize for the inconvenience. Could you please confirm if the Wi-Fi network name (SSID) is visible on your devices?

Additionally, could you try accessing the modem’s GUI web portal by entering 192.168.0.1 in your browser?

Have you also attempted self-activation or tried reprovisioning the modem?


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