Skip to main content
Question

DO not see the 5GHz SSID in G34

  • December 6, 2023
  • 1 reply
  • 71 views

Forum|alt.badge.img

I have a G34 and it is configured to provide both 2.4G and 5G networks. In the router, everything looks fine.  Broadcast network name is checked.

However, the 5G network doesn’t show up as being available on any devices. 

How do I fix this?

This topic has been closed for comments

Forum|alt.badge.img+42

In this case we would suggest you to try changing WIFI credentials and also change WIFI channel on the modem interface and then After changing WIFI channel as recommended on the link restart the modem then we would request you to monitor the connection for next 24hrs. Please follow the steps mentioned below to change the WIFI channel.

http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Changing-the-Wi-Fi-Channel


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings