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Unable to sign into guest network and can't connect with blink camera on G36

R
The Many
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I signed into my guest network and now I'm unable to get out of it and back to the normal network (not guest). Every time I try to sign into the not guest network it's saying wrong password, which is not wrong. This all came about from me struggling to connect my blink camera system, which failed miserably. 

Best answer by SURFboard Moderator

In this case we would suggest you to check the password which you have created for Guest Wi-Fi network on the modem GUI and also you can try customizing the guest wifi password then connect device using the new password for guest network that will fix this issue.

http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Customize-Guest-Wi-Fi-Network

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2 replies

S
Wi-Fi Warriors
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In this case we would suggest you to check the password which you have created for Guest Wi-Fi network on the modem GUI and also you can try customizing the guest wifi password then connect device using the new password for guest network that will fix this issue.

http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Customize-Guest-Wi-Fi-Network

SURFboard Community Moderator Team
C
The Many
  • Cat3360The Many
  • The Many
  • 1 reply
  • May 6, 2024

I’m having this same issue! My Blink Sync Modules will not connect to the router/modem or the Guest network! I have tried the factory password for the Guest Network and I have tried a couple different passwords for the 2.4, but the module consistently says incorrect password. My bed and pet water fountain also frequently drop connection and the app keeps reverting to a former password. I will change it back and verify it’s changed on the app, and then find it reverted back, again. I have reset the router/modem twice. I feel the app is trash and it seems the G36 has some issues that need to be addressed! I hope I can return this.

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