So about once a day now out SB8200 modem loses all lights on the front, not even the power light is on. We unplug and plug it back into the wall outlet and it refreshes, but sometimes only for a few hours, sometimes for a day.
We did do a full reset 2 days ago to see if that would fix the issues, but it is still losing all 4 lights in the front. Though the network cable lights in the back are still on.
Any thoughts on what is going on with this unit?
Solved
sb8200 Losing Power and ethernet port light is on
- The Many
- 2 replies
Best answer by SURFboard Moderator
Since you are experiencing with intermittent internet connection, I would suggest checking the cable signals to make sure all in range.
Also, please let us know whether the intermittent internet connection is through direct connection or while connecting with router.
http://arris.force.com/consumers/articles/General_FAQs/SB8200-Cable-Signal-Levels
This topic has been closed for comments
- Wi-Fi Warriors
- 3818 replies
- Answer
Since you are experiencing with intermittent internet connection, I would suggest checking the cable signals to make sure all in range.
Also, please let us know whether the intermittent internet connection is through direct connection or while connecting with router.
http://arris.force.com/consumers/articles/General_FAQs/SB8200-Cable-Signal-Levels
- The Many
- 2 replies
It's not an intermittent internet connection, it's a lose of all power to the front panel 4 lights. Network cable green and orange lights are still lit up.
- Wi-Fi Warriors
- 3818 replies
Could you let me know whether you tried with different power outlets and power cords?
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