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No internet on Wi-Fi modem

J
The Many
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Just got a arris wi-go and voice modem. My device is telling me, it’s connected to the modem but no internet. My phone works. Comcast tells me I have a strong internet signal. I have already pushed the reset button and also disconnected the cable wire, waiting for a few minutes and then reconnected the cable wire to the modem. Still no internet 

Best answer by LoveMyLab

Could you provide the specific model please?

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LoveMyLab
Guardians of the Gateways
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  • LoveMyLabGuardians of the Gateways
  • Guardians of the Gateways
  • 208 replies
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  • October 18, 2023

Could you provide the specific model please?

I use: SB8200 > Google WiFi > 2 D-Link DGS-108 > 4 Google WiFi with ethernet backhaul.
plemans
Juggernaut
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  • plemansJuggernaut
  • Juggernaut
  • 2261 replies
  • October 20, 2023

and what you have connected to it? 

If its a modem only device, you need a router. 

So what modem and router do you have? 

Or what combo device is it

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps

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