I setup the Arris Sb8200 model in my home.After install and registered somehow it shows I installed the Sb6141 model although the s/n is correct. Is there a way to fix this without reinstalling?
Solved
Unable to install correct modem on Surfboard Central App
Best answer by SURFboard Moderator
Hello tammys567,
To add the sb8200 please follow the below step:
In the Surfboard Central App ,Go to Menu option and remove sb6141 in the app . and then add the device sb8200.
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