Why isn’t my modem operating in docsis 3.1 mode when my ISP says it’s supposed to be?
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Docsis 3.1 mode in SB8200
- The Many
Best answer by SURFboard Moderator
SB8200 is the Docsis 3.1 compatible modem so the internet service provider should send the signal which is acceptable to your modem to work on 3.1 docsis mode. So please just check with your internet service provider about the signals and also try re provisioning modem.
http://arris.force.com/consumers/articles/General_FAQs/SB8200-Cable-Signal-Levels
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- Wi-Fi Warriors
- 3818 replies
- Answer
SB8200 is the Docsis 3.1 compatible modem so the internet service provider should send the signal which is acceptable to your modem to work on 3.1 docsis mode. So please just check with your internet service provider about the signals and also try re provisioning modem.
http://arris.force.com/consumers/articles/General_FAQs/SB8200-Cable-Signal-Levels
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